Xceptor has appointed Strath Lanyon in the newly created chief client success officer role. The move aims to deliver client experiences across its global operations.
Lanyon will be responsible for the complete post-sale client journey to drive adoption, satisfaction and retention. He also joins both the company’s executive leadership team, and the board of directors.
Lanyon says: "The financial services landscape is evolving at an unprecedented pace, so it is essential that Xceptor's clients are able to leverage our technology to solve complex challenges and that they see our commitment as valued partners to achieving their business performance and growth objectives."
Lanyon boasts close to two decades of experience in financial technology services and has held senior positions at Adenza and Calypso previously.
Michiel Verhoeven, CEO of Xceptor, adds: "Lanyon's deep industry knowledge and proven track record, coupled with his commitment to client success, makes him the ideal leader to drive our client charter. We are excited to have him on board and look forward to the positive impact his leadership will bring to our clients and Xceptor."
